Delete Your Account & Data

How to Delete Your Account

You can delete your Arc account and all associated data at any time using the following methods:

What Data Will Be Deleted

When you delete your account, the following data will be permanently removed:

• Your profile information (name, avatar, bio, Arc ID)
• Your contact list and friend requests
• Your encryption keys and session data
• Your tracker data and shared trackers
• Your AI conversation history
• Your app preferences and settings
• Your premium subscription data (subscription itself managed by Apple/Google)

What Data May Be Retained

• Messages in group chats: Messages you sent in group conversations may remain visible to other group members, but your account will be shown as "Deleted User."
• Anonymized analytics data: Aggregated, non-identifiable usage statistics may be retained for service improvement.
• Legal obligations: Data required by law (e.g., transaction records) may be retained for the legally required period.

Important Notes

• Account deletion is permanent and cannot be undone.
• End-to-end encrypted messages are already unreadable by our servers. Deletion removes the keys needed to decrypt them on your device.
• If you have an active premium subscription, please cancel it through the App Store or Google Play before deleting your account.

Processing Time

In-app deletion is processed immediately. Email requests are processed within 30 days. You will receive a confirmation email once your account and data have been deleted.