Atlas Associates

Delete Your Account & Data

Maison Apéro by Atlas Associates Inc.

You can permanently delete your Maison Apéro account in the app. If you cannot access the app, you can submit a deletion request from this website. Deleting your account also deletes its associated user data, except for the limited items described below.

Method 1: Delete In the App (Recommended)

  1. Open Maison Apéro and tap the Account (profile) tab.
  2. Open Settings and scroll to the Account section.
  3. Tap Delete Account.
  4. Review the notice and accept the seven-day re-registration restriction.
  5. Type DELETE, confirm, and verify your identity with Google or Apple.
  6. When deletion finishes, you will be signed out automatically.

Method 2: Submit a Web Request

If you cannot access the app, choose “Account deletion request” on our contact page or email support@atlasassociates.io. Include your registered email address or Maison ID. Never send us your password.

Request account deletion

Data That Is Deleted

When deletion completes, the following information is permanently removed from our active systems:

  • Your Firebase Authentication account, profile, and Maison ID mapping
  • Your contacts, friend requests, block list, and group memberships
  • Your cellar, tasting notes, published notes, trackers, and related settings
  • Your device and session records, notifications, and push tokens
  • Your AI-ticket balance and transaction ledger
  • Media in your user space, such as profile images and label photos
  • Your app settings stored on our servers

Data That May Be Retained

  • One-to-one and group messages already delivered to other participants may remain in their conversations as sent by “Deleted Account” to preserve the conversation. If the in-app “delete my messages” option is available for your plan and you select it, the corresponding messages and attached media are also removed.
  • We keep a minimal cooldown record containing your email address and Maison ID to prevent abusive immediate re-registration. The re-registration restriction ends seven days after deletion.
  • Reports, support inquiries, moderation records, and audit records may be kept only as long as needed for safety, abuse prevention, dispute handling, or legal obligations, and may then be deleted or anonymized.
  • Residual copies may remain in encrypted backups for the normal backup lifecycle. They are not restored except for disaster recovery.
  • Aggregated statistics that no longer identify you may be retained as non-personal data.

Delete Specific Data Without Deleting Your Account

You can also request deletion of specific data, such as a review, photo, or AI conversation, while keeping your account. Include your registered email address or Maison ID, the data category, and an approximate date. We will act after verifying your identity.

Request data deletion

Processing Time

In-app account deletion is processed immediately. Web or email account/data deletion requests are processed within 30 days after identity verification, and we will confirm completion.

Important Notes

  • Account deletion is permanent and cannot be undone.
  • For seven days after deletion, you cannot create a new account with the same email address or Maison ID.
  • Paid subscriptions are managed by the App Store or Google Play. Cancel them in the applicable store separately from deleting your account.
  • We may ask for additional information to verify identity, but we will never ask for your password.

Last updated: July 26, 2026